Last updated: October 06, 2025
Introduction
At Lorelia, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application (“Lorelia” or the “App”) and visit our website.
Information We Collect
Personal Information
When you create an account with Lorelia, we may collect:
- Name and email address
- Device information (iOS version, device type)
- App usage analytics (stories created, features used)
- Voice recordings (when you choose to record stories)
Children’s Information
We are committed to protecting children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA):
- Lorelia is made for parents and as such all users must be 18 years or older
- We do not knowingly collect personal information from children under 13
- Voice recordings are encrypted and stored securely
- All content is reviewed for age-appropriateness
- Parents have full control over their child’s data
Automatically Collected Information
We may automatically collect:
- Device identifiers and technical information
- App performance and crash reports
- Usage patterns and preferences (anonymized)
How We Use Your Information
We use collected information to:
- Create personalized bedtime stories
- Improve app functionality and user experience
- Provide customer support
- Send important app updates and notifications
- Analyze usage patterns to enhance our services
Information Sharing
We do NOT share your personal information with third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in app functionality (under strict confidentiality agreements)
Voice Recordings
Your voice recordings are:
- Stored securely on encrypted servers
- Never shared with other users or third parties
- Only accessible by your family account
- Can be deleted at any time
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for voice recordings
- Secure data transmission using TLS
- Limited access to personal data by employees
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and all associated data
- Opt out of marketing communications
- Control voice recording permissions
Managing Your Data
You can manage your data through:
- In-app privacy settings
- Account management section
- Contacting our support team
- App Store subscription management
International Users
Lorelia is currently only available to users in the US. If you are located outside the United States:
- Your information may be transferred to and processed in the United States
- We comply with applicable international privacy laws including GDPR
- EU residents have additional rights under GDPR
Third-Party Services
Our app may integrate with third-party services:
- App Store for purchases and subscriptions
- Cloud storage for secure data backup
- Analytics services for customer support & app performance evaluation
Each third-party service has its own privacy policy governing their use of your information.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Email notification for significant changes
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: lorelia.app/contact
For COPPA-related inquiries or to exercise your rights regarding your child’s information, please use the contact methods above with “COPPA Request” in the subject line.
Quick Privacy Summary
- We protect your family’s privacy: Your personal information and voice recordings are encrypted and secure
- No sharing: We never share your personal data with advertisers or unauthorized third parties
- Your control: You can access, modify, or delete your information at any time
- Child-safe: We comply with COPPA and don’t collect unnecessary information from children
- Transparent: This policy explains exactly what we do with your information
Ready to start creating magical bedtime stories safely? Download Lorelia today.