Get in Touch
Have a question, suggestion, or need help with Lorelia? We’re here to help! Our friendly support team is dedicated to ensuring you and your family have the best possible experience with our magical bedtime stories.
Contact Methods
General Inquiries
Email: [email protected]
For general questions about Lorelia, partnership opportunities, or media inquiries.
Technical Support
Email: [email protected]
Need help with the app? Experiencing technical issues? Our support team is ready to assist you.
Privacy & Legal
Email: [email protected] Email: [email protected]
For privacy-related questions, COPPA requests, or legal matters.
Frequently Asked Questions
Before reaching out, you might find your answer in our comprehensive FAQ section. We’ve compiled answers to the most common questions about:
- Getting started with Lorelia
- Subscription and billing
- Technical troubleshooting
- Privacy and safety
- Features and functionality
Follow Us on Social Media
Stay connected with the Lorelia community and get the latest updates:
- Twitter/X: @loreliaapp
- Instagram: @loreliaapp
- Facebook: loreliaapp
Share your magical bedtime moments using #Lorelia!
Feature Requests & Feedback
We love hearing from our users! Your feedback helps us make Lorelia better for families everywhere. Whether you have:
- Ideas for new features
- Suggestions for improving existing functionality
- Stories about how Lorelia has impacted your family’s bedtime routine
- Requests for new languages or sound effects
Please share your thoughts with us at [email protected].
Press & Media
Journalists, bloggers, and media professionals can contact our media team:
Email: [email protected]
We’re happy to provide:
- Press kits and high-resolution images
- Product information and statistics
- Interview opportunities with our founders
- Early access to new features for review
Business Partnerships
Interested in partnering with Lorelia? We’re always looking for opportunities to collaborate with:
- Children’s book publishers and authors
- Educational content creators
- Parent-focused brands and organizations
- Technology companies serving families
Contact us at [email protected] to explore collaboration opportunities.
Customer Testimonials
We love hearing success stories from families using Lorelia! If you’d like to share how our app has improved your bedtime routine, please email [email protected].
With your permission, we may feature your story on our website or marketing materials to help other families discover the magic of Lorelia.
Quick Support Tips
Before contacting support, please try:
- Restarting the Lorelia app
- Checking your internet connection
- Updating to the latest version of the app
- Reviewing our FAQ page
When contacting support, please include:
- Your device model and iOS version
- A description of the issue you’re experiencing
- Steps you’ve already tried to resolve the problem
- Screenshots if applicable
This information helps our team provide you with faster, more effective assistance.
Ready to start your magical bedtime journey? Download Lorelia today and join thousands of families creating unforgettable bedtime moments.